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Each tour has different inclusions. Please check the What's Included section on the tour page for details such as transportation, entrance tickets, activities, meals, photography, or other services.

Exclusions vary by tour. Personal expenses, meals, entrance fees, activity fees, tips, and other expenses may not be included unless specifically stated in the tour description.

The starting time depends on the tour itinerary. The recommended pickup time is shown on the tour page. For customized tours, we can arrange the pickup time according to your itinerary.

Private pickup is available from most hotels, villas, and resorts in Bali. Please provide your accommodation details when making your booking.

Tour duration varies depending on the itinerary and destinations. Please check the individual tour page for the estimated duration.

Minor itinerary adjustments may be possible depending on time, distance, operating hours, and availability. Please discuss any changes with your driver or tour coordinator.

We recommend bringing comfortable clothing, comfortable walking shoes, sunscreen, sunglasses, a hat, drinking water, and a camera or phone. For water or adventure activities, please follow the specific recommendations provided for your tour.

Most tours can continue in light rain, although certain outdoor activities may be affected by weather conditions. If weather conditions create a safety concern, we will discuss available alternatives or rescheduling options with you.

Cancellation and rescheduling conditions depend on the specific tour and booking terms. Please review the cancellation policy shown on your booking confirmation or contact us before making changes.

Payment requirements depend on the selected tour and booking method. Any required deposit or payment schedule will be clearly shown during the booking process.

This depends on the tour. Please check the What's Included and What's Excluded sections of the specific tour before booking.

Yes. We can accommodate groups and arrange suitable transportation and activities based on the group size. Please contact us for a customized group arrangement.

Yes. Our private tours can be arranged for couples, solo travelers, families, and small groups.